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Terms of Service

By accepting the Terms of Service, you also are agreeing to the HarvardXPLUS Privacy Policy and Honor Code.

terms of service

1. Introduction; Changes

Please read these Terms of Service, the HarvardXPLUS Privacy Policy and the HarvardXPLUS Honor Code prior to registering for harvardxplus.harvard.edu or using any portion of the HarvardXPLUS website (the "Site," which consists of all content and pages located within and accessible at the harvardxplus.harvard.edu web domain), including accessing or using any program material, program or cohort pages or platforms, directories or other electronic services accessible on or through the Site. These Terms of Service, the HarvardXPLUS Privacy Policy and the HarvardXPLUS Honor Code are agreements (the "Agreements") between you and HarvardX. By using the Site, you accept and agree to be legally bound by the Agreements, whether or not you are a registered user. If you do not understand or do not wish to be bound by the terms of the Agreements, do not use the Site.

We may make changes to the Agreements at any time, but will alert you that we are doing so by giving notice on the Site or through our services or by some other means. By accessing the Site or registering for or using our services after any changes have been made, you signify your agreement to the modified Agreements and all of the changes, which will be effective immediately unless we notify you of a later effective date. If the changes are not acceptable to you, you should discontinue use of the Site and our services.

As used in these Terms of Service, "we," "us" and "our" refer to the President and Fellows of Harvard College acting through its HarvardX unit (“HarvardX”).

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2. Programs

Through the Site, HarvardX offers online courses, programs or other offerings in specific areas of study or on particular topics (each, a "Program"). HarvardX reserves the right to cancel, interrupt or reschedule any Program or modify its content as well as the point value or weight of any assignment, exam or other evaluation of progress that may be provided in connection with any Program. Programs are subject to the Agreements, including without limitation the Warranty Disclaimer and Limitation of Liability sections below.

You will not receive academic credit from Harvard University for taking a Program. Admission to the degree programs of Harvard University is separate from taking one or more Programs. You agree and acknowledge that nothing in these Terms of Service or otherwise with respect to your access or use of the Site or any Program (a) enrolls or registers you in any school, division, institute or program of or associated with Harvard University, or (b) entitles you to access or use the resources or receive any benefits or privileges of any of the foregoing entities beyond the Programs. In some cases, we may offer Programs for which you can register through a School at Harvard University. This will require a registration with that School that is separate from registration with HarvardX. In that event, you may be able to receive academic credit in accordance that School's rules and policies.

HarvardX may offer a credential or other acknowledgment for participants who have satisfactorily demonstrated achievement in a Program. The decision to award any such credential or other acknowledgment to a given participant will be solely within the discretion of HarvardX. HarvardX may choose not to offer any credential or other acknowledgment for some Programs. In addition, HarvardX may decide in its sole discretion whether to provide a record concerning a participant’s performance in a Program. The format of any credential or other acknowledgement, and of any record of performance, provided by HarvardX relating to Programs will be determined by HarvardX in its sole discretion and may vary from Program to Program.

If you are enrolled in a Program through another university or educational institution with which you are associated (your “Home Institution”), HarvardX may provide a record to your Home Institution concerning your performance in the Program, in accordance with the HarvardXPLUS Privacy Policy. However, the decision whether your Home Institution will award any credit, benefit or credential, and the nature of any such credit, benefit or credential, will lie solely with your Home Institution.

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3. Conduct

You agree that you are responsible for your own use of the Site and for your User Content, as well as any content of others that you submit, post, contribute, publish or distribute on the Site. "User Content" includes all content, in whatever format, submitted, posted, contributed, published or distributed on the Site by a user, including but not limited to all notes, questions, answers, comments, text, pictures, videos and file uploads. In some Programs, users may contribute by speaking or appearing on camera, and User Content may include transmissions or recordings of a user’s voice and/or image. You agree that you will use the Site in compliance with the Agreements and all applicable local, state, national and international laws, rules and regulations, including privacy and copyright laws, any laws regarding the transmission of technical data exported from your country of residence, and all United States export control laws.

THE FOLLOWING KINDS OF CONTENT ("PROHIBITED CONTENT") ARE STRICTLY PROHIBITED ON THE SITE:

  • Content that defames, harasses, discriminates against, harms or threatens others;
  • Content that discusses illegal activities, with the intent to commit them;
  • Content that infringes or misappropriates intellectual property rights;
  • Content that you do not have the right to disclose;
  • Profane, pornographic, obscene, indecent or unlawful content;
  • Advertising or any form of commercial solicitation;
  • Content related to partisan political activities; and
  • Content that contains intentionally inaccurate information or that is posted with the intent of misleading others.

HarvardX reserves the right to remove Prohibited Content of which it becomes aware, but is under no obligation to do so.

In addition, you agree not to (a) use the Site in any manner intended to damage, disable, overburden or impair any part of the Site or the computer equipment or network(s) connected to the Site or to disrupt or interfere with any Program or any other user's use and enjoyment of the Site; (b) attempt to gain unauthorized access to the Site, other accounts, computer equipment or networks connected to the Site through hacking, password mining or any other means; (c) obtain or attempt to obtain any materials or information on or via the Site not intentionally made available through the Site; (d) copy or use any portion of the Site other than as expressly allowed under the Agreements; (e) use any high volume, automated, or electronic means to access the Site (including without limitation robots, spiders or scripts); (f) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages; or (g) force headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through the Site.

If you participate in any Program, you agree to complete all work, including any exams, associated with each Program in which you may be enrolled with your own, original work and only your own, original work, and you agree not to engage in any activity that would dishonestly improve your results, or improve or hurt the results of others. In addition, unless otherwise stated in the respective Program, you agree that any exams, quizzes or questions provided in connection with each Program are for your individual use only. Copying, capturing, transmitting or providing all or any part of the exams, quizzes or questions to any other person is strictly prohibited. HarvardX reserves the right to pursue any and all legal remedies against you if you violate this Agreement.

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4. User Accounts and User Registration

In order to participate in most Site activities, you must register for a personal account on the Site (a "User Account") by providing an email address and a password for your User Account, as well as any additional information required herein or on the Site. Participants sponsored through their Home Institution may not need to register for a User Account and HarvardX will provide such participants with separate credentials necessary to register for and access the Site where applicable, though you will need to create your own password to access the site (collectively, “Login Credentials”). You agree that you will never divulge or share access or access information to your User Account or Login Credentials with any third party for any reason. You also agree that you will create, use, and/or access only one User Account, and that you will not access the Site using any User Account or Login Credentials other than your own.

You agree to notify us immediately upon becoming aware of or suspecting any unauthorized use of your User Account or Login Credentials. We will not be responsible for any loss or damage arising from unauthorized access to your User Account or Login Credentials

In registering for a User Account or obtaining Login Credentials, or completing an application and registering for a Program, you may be prompted or required to enter additional information, including but not limited to your name and location. Additional information may be required to confirm your identity, and different or additional information may be required depending on your use of the Site or enrollment in Programs. You warrant that all such information provided by you is accurate, current, complete, and complies with your obligations under the Agreements. You also agree to maintain and update such information to keep it accurate, current and complete. You acknowledge that if any such information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your use of the Site.

If you are admitted to HarvardXPLUS Programs, or as part of your registration, you may be required to submit a headshot photo of yourself (via webcam or such other method as HarvardX may require). You may also be subject to spontaneous identity verification checks throughout the applicable Program. The authentication of your identity may be performed by a HarvardX third party service provider.

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5. License Grant to You; HarvardX’s Intellectual Property Rights

In consideration for your agreement to these Terms of Service, HarvardX grants you a personal, non-exclusive, non-transferable, revocable license to access and use the Site solely in accordance with the Agreements. HarvardX may make HarvardXPLUS Content (as defined below) available to you on the Site or through the Programs. You may obtain and use HarvardXPLUS Content only for your own personal, non-commercial use in connection with browsing the Site or participating in Programs. You may only copy and modify HarvardXPLUS Content as necessary for your own personal, noncommercial use. You may not transfer, retransmit, distribute, publish, commercially exploit or create derivative works of HarvardXPLUS Content. You may not reverse-engineer, decompile, disassemble or otherwise access the source code for any software that may be used to operate the Site or the Programs. Notwithstanding the foregoing, certain reference documents, digital textbooks, articles and other information on the Site may be made available to you with the permission of third parties, and use of such third party material may be subject to certain rules and conditions, which we will post along with the material or otherwise inform you about. You agree to abide by all such rules and conditions.

"HarvardXPLUS Content" means all content or other material, in whole or in part, available on the Site or through the Programs, including but not limited to lectures, speeches, discussions, comments, video lessons, quizzes, tests, presentation materials, homework assignments, programs, code, and other images, text, layouts, arrangements, displays, illustrations, documents, materials, audio and video clips, interactive diagrams, HTML and files. All HarvardXPLUS Content is the property of HarvardX and/or its affiliates or licensors and is protected by copyright, patent and/or other proprietary intellectual property rights under United States and foreign law.

HarvardX and Harvard University logos, trademarks and service marks that may appear on the Site ("Marks") are the property of HarvardX or Harvard University and are protected under United States and foreign laws. All other trademarks, service marks and logos used on the Site, with or without attribution, are the trademarks, service marks or logos of their respective owners.

HarvardX and/or its affiliates and licensors reserve all rights not expressly granted herein to the Site, Programs, HarvardXPLUS Content, and Marks.

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6. User Submissions

The Site may provide you with the ability to upload or otherwise provide certain User Content. With respect to User Content you submit or otherwise make available in connection with your use of the Site, and subject to the Privacy Policy, you grant HarvardX a fully transferable, worldwide, perpetual, royalty-free and non-exclusive license to use, reproduce, modify, adapt, make derivative works of, distribute, publicly perform, publicly display and otherwise disseminate and make available such User Content, in any manner or medium now known or later developed, and to authorize others to do any of the foregoing. You expressly acknowledge that your User Content may be visible to others and may include Personally Identifiable Information, as defined in the Privacy Policy. To the extent that you provide User Content, you represent, warrant to HarvardX and agree that (a) you have all necessary rights to provide and use such User Content and permit HarvardX to use such User Content as provided above; (b) as between you and HarvardX, you shall be responsible for the payment of any third party fees related to the provision and use of such User Content; and (c) such User Content does not and will not infringe or misappropriate any third party rights.

In connection with your participation in a Program, you may have the ability to access or download User Content of other users taking the Program and other users may have the ability to access or download your User Content. While HarvardX requires all users to comply with these Terms of Service and Privacy Policy in providing User Content, HarvardX cannot guarantee such compliance or that any such User Content will be free of Prohibited Content, viruses, worms, back doors, Trojan horses or other harmful contaminants. HarvardX disclaims any responsibility or liability relating to your access or download of such User Content.

The Site may also provide you with ability to upload or send information to HarvardX regarding the Site or related services ("Feedback"). By submitting Feedback, you hereby grant HarvardX an irrevocable license to use, reproduce, modify, adapt, make derivative works of, distribute, publicly perform, publicly display and otherwise disseminate and make available such Feedback, in any manner or medium now known or later developed, and to authorize others to do the foregoing.

You acknowledge that we may screen User Content, and that we shall have the right (but not the obligation), in our sole discretion, to remove any User Content without any liability to you. Without limiting the foregoing, we have the right to remove any User Content that violates the Agreements or is otherwise objectionable in our sole and absolute discretion. You agree and acknowledge that we may preserve User Content and may disclose User Content if required to do so by law or in the good faith belief that any such preservation or disclosure is reasonably necessary to comply with legal process, enforce these Terms of Service, respond to claims that any User Content violates the rights of third parties, or protect our rights, property or personal safety or that of our Users and the public.

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7. Payment

Unless otherwise expressly agreed in writing by HarvardX, full payment for participation in a Program is required at the time of registration. Specific payment requirements and related terms may be provided to you at the time of registration or on the applicable, Program-specific web page.

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8. Refunds

If you withdraw before the start of a Program, you may be eligible, in HarvardX’s discretion, for a refund. If you withdraw or request a refund more than two days after the start of the Program, or if you are found to be in violation of the Agreements or any other HarvardX or Program-specific policy, you will not be issued a refund unless HarvardX elects to do so.

If your participation in a Program is being sponsored by your employer or Home Institution, the terms and conditions of HarvardX’s agreement with your employer or Home Institution will govern payment and refunds to the extent different from those set forth herein.

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9. Termination of Services

You agree that HarvardX, in its sole discretion, may terminate your use of the Site or your participation in any Program, for any reason or no reason, and that HarvardX shall not have any liability to you for any such action; provided, however, that if HarvardX terminates your participation in a Program other than for cause (including, without limitation, your failure to comply with any term of the Agreements), you will receive a refund of any fees you paid in connection with the Program. Without limiting any of HarvardX’s other rights or remedies, it is HarvardX’s policy to terminate in appropriate circumstances users of the Site who are repeat copyright infringers. HarvardX will not be required to provide you any service or engage in any activity (including but not limited to providing you Programs and/or credentials or acknowledgements relating to same) if HarvardX believes that the service or activity may violate any applicable law or regulation. You further acknowledge that for the purpose of any Program your sole relationship with HarvardX is as defined in the Agreements. Termination does not give rise to any right to any grievance or other resolution process for student disputes at any school, division, institute or program of or associated with Harvard University. You agree that HarvardX has the right to cancel, delay, reschedule, or alter the format of any Program at any time. If you no longer wish to participate in any Program or use the Site, you may terminate your participation upon notice to HarvardX. The rights granted to you hereunder will terminate upon any termination of your right to use the Site or your participation in a Program, but the other provisions of the Agreements will survive any such termination.

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The Site may include hyperlinks to websites or applications maintained or controlled by others. HarvardX is not responsible for and does not routinely screen, approve, review or endorse the contents or use of any of the products or services that may be offered at these websites or applications. If you decide to access linked third-party websites or applications, you do so at your own risk.

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11. Eligibility

Account registration and participation on the Site and in any Program is generally restricted to individuals 18 years of age or older who are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties herein. Individuals under 18 years of age but 13 years of age or older may be able to register for an account and participate on the Site or in a Program in limited instances in our discretion. In those cases, we may have additional requirements for registration or access, including, for example, approval of a parent or other authorized person. By registering for a Program or participating in services or functions on the Site, you hereby represent that (i) you are 18 years of age or older and have the authority and legal capacity to enter into the Agreements, or (ii) you are 13 years of age or older, you are only registering for or accessing a Program, service or function on the Site that we have expressly allowed people between 13 and 18 years of age to register for or access, and all additional requirements (such as parental approval) that we have established for registration or access by such people have been met. No one under the age of 13 may participate in any Program or use the Site. In addition, those who wish to register and participate on the Site and in any Program must meet any other minimum requirements set forth in the Agreements. Programs may have additional eligibility or admission requirements, as specified on the applicable Program section of the Site. If you do not qualify or do not agree to these terms, you may not use the Site or the Programs.

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12. Choice of Law; Dispute Resolution

You agree that the Agreements and any claim or dispute arising out of or relating to the Agreements, any Program or any content or service obtained from or through the Site will be governed by the laws of the Commonwealth of Massachusetts, excluding its conflicts of law principles. You agree that all such claims and disputes will be heard and resolved exclusively in the federal or state courts located in and serving Middlesex or Suffolk County, Massachusetts, U.S.A. You consent to the personal jurisdiction of those courts over you for this purpose, and you waive and agree not to assert any objection to such proceedings in those courts (including any defense or objection of lack of proper jurisdiction or venue or inconvenience of forum).

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13. Disclaimers of Warranty; Limitations of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, PROGRAMS AND ANY INFORMATION, PRODUCTS OR SERVICES THEREIN OR OBTAINED THEREBY ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND (EXPRESS, IMPLIED OR OTHERWISE), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. HARVARDX DOES NOT WARRANT THAT THE SITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, HARVARDX DOES NOT WARRANT THAT (A) THE PROGRAMS OR SITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE THE INTENDED PURPOSES, (B) THE PROGRAMS OR SITE WILL NOT EXPERIENCE OUTAGES OR OTHERWISE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (C) THE INFORMATION OR SERVICES OBTAINED THROUGH OR FROM THE PROGRAMS OR SITE WILL BE ACCURATE, COMPLETE, CURRENT, ERROR-FREE, SECURE OR RELIABLE, OR (D) ANY DEFECTS IN OR ON THE PROGRAMS OR SITE WILL BE CORRECTED. HARVARDX MAKES NO REPRESENTATION REGARDING YOUR ABILITY TO TRANSMIT AND RECEIVE INFORMATION FROM OR THROUGH THE SITE, AND YOU AGREE AND ACKNOWLEDGE THAT YOUR ABILITY TO ACCESS THE PROGRAMS AND SITE MAY BE IMPAIRED.

WHILE THE SITE AND THE PROGRAMS MAY INCLUDE INFORMATION CONCERNING MEDICAL CARE, THE INFORMATION IS PROVIDED FOR GENERAL EDUCATIONAL PURPOSES ONLY AND NONE OF IT SHOULD BE USED TO DIAGNOSE OR TREAT PATIENTS.

EXCEPT INSOFAR AS THE FOLLOWING LIMITATION MAY BE PROHIBITED BY APPLICABLE LAW, HARVARDX SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR EARNING POWER, LOSS OF DATA, LOSSES DUE TO ERRORS OR INTERRUPTION IN AVAILABILITY OF THE SITE, UNAVAILABILITY OF ANY PROGRAM, SERVER OR COMMUNICATIONS FACILITY, OR DAMAGES DUE TO ACTS OR OMISSIONS OF OTHERS USING THE SITE OR PARTICIPATING IN A PROGRAM), ARISING OUT OF OR RELATING TO THE AGREEMENTS, THE SITE OR THE PROGRAMS, INCLUDING WITHOUT LIMITATION YOUR AND OTHERS' USE OF OR INABILITY TO USE THE SITE, OR YOUR PARTICIPATION IN ANY PROGRAM, OR YOUR SUBMISSION OR USE OF USER CONTENT, OR OTHERS’ USE OF YOUR USER CONTENT, OR YOUR INTERACTION WITH OTHER PROGRAM PARTICIPANTS (WHETHER ONLINE OR IN PERSON), OR YOUR RELIANCE UPON INFORMATION OBTAINED FROM OR THROUGH ANY PROGRAM OR THE SITE, WHETHER BASED IN CONTRACT, TORT, STATUTORY OR OTHER LAW. HARVARDX’S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THE AGREEMENTS, THE SITE OR THE PROGRAMS (INCLUDING, WITHOUT LIMITATION, IN THE WAYS DESCRIBED IN THE PRECEDING SENTENCE), WHETHER BASED IN CONTRACT, TORT, STATUTORY OR OTHER LAW, WILL NOT EXCEED THE GREATER OF (1) THE TOTAL AMOUNT OF FEES RECEIVED BY HARVARDX FROM YOU OR ON YOUR BEHALF FOR OR IN CONNECTION WITH THE SITE AND ANY PROGRAMS IN ANY TWELVE MONTH PERIOD OR (2) $100. THE DISCLAIMERS AND LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHETHER OR NOT HARVARDX HAS BEEN NEGLIGENT OR OTHERWISE AT FAULT.

YOU ACKNOWLEDGE AND AGREE THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND HARVARDX, AND THAT THESE LIMITATIONS ARE ESSENTIAL TO HARVARDX’S WILLINGNESS TO MAKE THE SITE AND PROGRAMS AVAILABLE TO YOU. EACH OF THESE DISCLAIMERS AND LIMITATIONS IS INTENDED TO BE SEPARATELY ENFORCEABLE, REGARDLESS OF WHETHER ANY OTHER REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

FOR PURPOSES OF THE FOREGOING DISCLAIMERS AND LIMITATIONS, AS WELL AS THE INDEMNITY IN SECTION 14 BELOW, "HARVARDX" INCLUDES THE CORPORATE BODY PRESIDENT AND FELLOWS OF HARVARD COLLEGE, ALSO KNOWN AS HARVARD UNIVERSITY, AND ITS VARIOUS SCHOOLS, THE MEMBERS OF ITS GOVERNING BOARDS, AND ITS OFFICERS, FACULTY MEMBERS, EMPLOYEES, CONTRACTORS, AND REPRESENTATIVES.

CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THE LAWS OR REGULATIONS OF THESE JURISDICTIONS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

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14. Indemnity

You agree to indemnify and hold harmless HarvardX (as defined for this purpose in Section 13 above) from any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys' fees and costs, relating to or arising out of (a) your use or attempted use of the Site or Programs in violation of the Agreements; (b) your violation of any law or rights of any third party; or (c) information or content that you post or otherwise make available on the Site or through any Program, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

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Copyright owners who believe their material has been infringed on the Site should contact Harvard's DMCA agent as specified at www.harvard.edu/reporting-copyright-infringements.

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16. Integration

These Terms of Service, the Privacy Policy and the Honor Code together constitute the entire agreement between you and HarvardX with respect to your use of the Site, superseding any prior agreements between you and HarvardX regarding your use of the Site. Some terms applicable to your registration for HarvardX or your enrollment or participation in Programs may be provided to you at the time of registration or access or on Program-specific web pages. Those additional terms may include, among other things, terms relating to the act of registering, specific fees or Program requirements. Your registration, enrollment or participation also shall be subject to your agreement and compliance with those additional terms. For clarity, these Terms of Service do not supersede any prior agreement you have with HarvardX with respect to your use of any website other than the Site (as defined above) or any HarvardX program other than the Programs (as defined above),

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17. Waiver

The failure of HarvardX to exercise or enforce any right or provision of the Agreements shall not constitute a waiver of such right or provision. If any provision of the Agreements is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, to the extent that may lawfully be done, and the other provisions of these Terms of Service shall remain in full force and effect.

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18. Assignment

HarvardX may freely transfer or assign any portion of its rights or delegate its obligations under the Agreements. You may not transfer or assign, by operation of law or otherwise, any portion of your rights or delegate your obligations under the Agreements without the prior written consent of HarvardX, and any attempted such transfer or assignment shall be void and of no effect.

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Privacy Policy

This Privacy Policy applies to information that HarvardX collects through the HarvardXPLUS website (which consists of all content and pages located within and accessible at the harvardxplus.harvard.edu web domain) and any other applications, programs, and online or mobile products and services that HarvardX provides as part of its HarvardXPLUS offering (collectively, the “Services,” and each a “Service”). By registering for, downloading, accessing or using any of the Services, you accept and agree to this Privacy Policy, whether or not you are a registered user or have an account.

If you do not agree to this Privacy Policy, do not register for, download, access or use any of the Services. This Privacy Policy does not apply to information that we may collect from you in other ways (for example, the policy does not apply to information that you may provide to us over the telephone, by fax, through conventional mail or electronic mail, or to any information that you may provide to us in connection with HarvardX offerings other than HarvardXPLUS). In addition, please note that your education records are protected by the Family Educational Rights and Privacy Act (“FERPA”) to the extent FERPA applies.

Remember that your use of the Services is at all times subject to the HarvardXPLUS Terms of Service, which incorporate this Privacy Policy.

As used in this Privacy Policy, "we" "us" and "our" refer to HarvardX, which is a unit of Harvard University.

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usernames and contributions

Comments or other information posted or contributed by you to any part of a Service designed to be visible to the public or to other HarvardXPLUS participants may be viewed and downloaded by others who use or access the Service. Please bear this in mind when you post such comments or other information.

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You understand and unambiguously consent to the collection, use, disclosure and retention of information in the United States and other countries and territories, for the purposes set forth in this Privacy Policy and the HarvardXPLUS Terms of Service or such other terms of use as may be provided for the applicable Service. You hereby consent to the collection, use, disclosure and retention by HarvardX of your Personally Identifiable Information (defined below) and other information as described under this Privacy Policy, including but not limited to the transfer of your Personally Identifiable Information or other information between HarvardX and the third parties and affiliates described in this Privacy Policy. For further certainty, any consent relating to a right to transfer information referred to in this paragraph shall be deemed to include your consent to the transfer of the applicable Personally Identifiable Information to a jurisdiction which may provide a different level of privacy protection than that available in your own country. If you choose not to provide us with certain information required to provide you with various programs offered on a Service, you may not be able to establish a user account and we may not be able to provide you with those programs.

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personally identifiable information

As used in this Privacy Policy, "Personally Identifiable Information" means your full name and other information that personally identifies you.

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information we collect and how we use it

We may collect information, including Personally Identifiable Information, when you sign up for a user account, download an application, participate in our online programs or communicate with us through the Services. We may also collect, use, store and share certain usage information about participant performance and patterns of learning. In addition, we may track information indicating, among other things, which portions or pages of a Service were visited, the order in which they were visited, when they were visited and which hyperlinks and other user interface controls were used.

We may collect, use, store and share a variety of information, including IP address, operating system, unique IDs of cookies, unique IDs sent from mobile devices, network carriers or data providers, device types, browser types, version and language, Internet Service Provider (ISP) information, referring and exit websites and applications, attributes of computer or device usage, date/time stamps, click-through URLs, information contained in HTTP headers or other internet transfer protocol signals, clickstream data and other similar data, for each user of a Service or any HarvardXPLUS program, and we may be able to determine your geographic location (or the location of your device or ISP) with such data. Various web analytics tools are used to collect this information. Some of the information may be collected through cookies, pixel tags, scripts, log files, web beacons and other similar technologies, which are further described at HARVARDXPLUS Q&A ON COOKIES AND SIMILAR TECHNOLOGIES.

Most browsers and mobile devices offer instructions on how to disable cookies (typically in "Preferences" or "Settings"). If you disable our cookies, some functions and conveniences of a Service may not work properly or at all.

We may use, store, aggregate and disclose some or all of the data we collect from you and other users of the Services for the purposes set forth in this policy.

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use and disclosure to third parties

Among other things, we may collect, use, process, store and share the information about you collected through a Service (including your Personally Identifiable Information) as follows:

  • To authenticate your identity; to process payments, subscriptions, credits and refunds; and to collect amounts owed, as applicable.
  • To respond to a specific inquiry or provide you with access to the specific Service, program content and/or services or reports you select.
  • To provide, administer, maintain, improve, individualize and evaluate the Services and other HarvardX services and offerings, both individually and in the aggregate. This may include sharing information with HarvardX faculty, staff, administrators, moderators, leaders, facilitators, and others who are involved in performing these functions for us, as well as with other third parties in some circumstances as described below..
  • To provide or conduct the Services by sharing information about you (including Personally Identifiable Information) with other participants in a HarvardXPLUS program or other Service in which you are participating. This may include, for example, sharing comments, course work, reflections, images, video clips, "stars," "likes," and other content that you submit, contribute, upload, post or distribute on a Service (collectively, “Contributions”) with other such participants, along with your name, user name, photo, geographic location (city, state and country only), and other potentially identifying information, and providing other such participants with other information from your profile that you have elected to share or that we otherwise may disclose consistent with FERPA to the extent FERPA applies.
  • To create and publish a participant directory accessible by other participants in the program or other Service in which you are participating.
  • To disclose or provide Directory Information to third parties or the public, unless you have opted out of such disclosure by contacting support-hxplus@harvard.edu. For a description of information we define as Directory Information and for additional information regarding FERPA, see FERPA. Unless you have opted out, we may disclose or publish Directory Information whether or not it is subject to FERPA.
  • To share information with a collaborating educational institution with which you are associated regarding your participation and/or performance in HarvardXPLUS programs.
  • To link or combine information provided by you or collected about you via the Services with other information provided by you or collected about you by HarvardX or Harvard University or any of their partners.
  • To perform research – for example, academic, scientific, educational or business research.
  • To send you notices, updates, announcements and communications (whether by email, phone, text or SMS messages, pop up notifications, or other similar methods) about the Services, or about other programs, services, products, events, opportunities or activities offered by HarvardX or Harvard University, or selected educational or business partners, that may be of interest to you.
  • To enable HarvardX and Harvard University to do marketing, promotions and advertising, either directly or through third parties. These activities may include interest-based advertising, targeted advertising and online behavioral advertising in order to increase the likelihood that the content would be of interest to you.
  • To assess registration data and to track both individual and aggregate attendance, progress, performance and completion of an online program or use of the Services, and to analyze statistics on participant performance and how participants learn.
  • To conduct cross device matching, whether probabilistic or deterministic, in order to identify connections between devices such as smart phones, computers, tablets or other network connected devices or physical objects.
  • To maintain and improve the functioning and security of the Services and our software, systems and network.
  • To enable service providers or contractors to perform certain functions on our behalf, including, without limitation, analytics and information processing; processing transactions, subscriptions or other payments; providing, operating or administering a Service or part of it; providing or updating content for any of the Services; or in connection with other aspects of our Services, or in order to integrate with other products or services.
  • To share your Contributions with third parties or with the public, in ways not otherwise permitted under this Privacy Policy, if (1) we have eliminated your name and photo from your Contributions, (2) you have submitted Contributions to a portion of a Service that is open to non-participants, or (3) we otherwise are permitted to disclose your Contributions under FERPA to the extent FERPA applies.
  • To provide opportunities for current or future participants in the Services or other HarvardX offerings, who may have interests or educational goals similar to yours, to communicate or work with you.
  • To respond to subpoenas, court orders, or other legal process; in response to a request for cooperation from law enforcement or another government agency; to investigate, prevent or take action regarding actual or suspected violations of our Terms of Service or this Privacy Policy, illegal activities, fraud, security or technical issues, misuse of the Services, or other misconduct, or to enforce our Terms of Service or this Privacy Policy; as otherwise may be required by applicable law; or to protect our rights, property or safety or those of others.
  • To report to your employer on your progress and participation in a Service if your participation in the Service is sponsored by your employer, and if you have so consented or we are otherwise permitted to do so.
  • To share aggregated, anonymized information with the public and with third parties, including but not limited to researchers and business partners.
  • To achieve any purpose described elsewhere in this Privacy Policy.
  • To achieve any purpose to which you have consented at the point of collection of information or at another time.
  • To achieve any other purpose permitted by law (including, without limitation, disclosures permitted under FERPA, to the extent FERPA applies to the information).
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use for personalization and pedagogical improvements

We aim to provide current and future users of each Service with the best possible educational experience. We may conduct research intended to enhance HarvardX’s instructional offerings and the quality of learning and related sciences more generally. To further these goals, we sometimes present different users with different versions of program materials and software. We do this to personalize the experience to the individual learner (assess the learner's level of ability and learning style, and present materials best suited to the learner), to evaluate the effectiveness of our program materials, to improve our understanding of the learning process, and otherwise to improve the effectiveness of our offerings and teaching and learning more generally. We may publish or otherwise publicize results from this process, but will only share Personally Identifiable Information as otherwise permitted under this Privacy Policy.

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A Service may contain links to websites and mobile applications published by third parties, including other content providers as well as certain service providers, such as those who process payments on behalf of HarvardX. These other websites and applications are not under our control, and you acknowledge and agree that we are not responsible for the collection and use of your information by such websites and applications. We encourage you to be aware when you are redirected to a third-party website or application and to review the privacy policies and terms of use of each website and application you visit and use.

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security

HarvardX has a program designed to protect Personally Identifiable Information in its possession or control. This includes a variety of privacy and security policies, processes and procedures, including administrative, physical and technical measures. Nonetheless, no method of collection, storage or transmission is entirely secure, and we cannot guarantee that our security measures will be effective.

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changing our privacy policy

We may make changes to this Privacy Policy at any time, but will alert you that we are doing so by giving notice on the Services or by some other means. By registering for, downloading, accessing or using any of the Services after any changes have been made, you signify your agreement to the modified Privacy Policy and all of the changes, which will be effective immediately unless we notify you of a later effective date. If the changes are not acceptable to you, you should discontinue use of the Services.

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minors

Our Services are generally not intended for users under the age of 18. We do not knowingly collect personal data from anyone under 13 years of age. From time to time, we may offer certain Services to users under 18 years of age (but 13 years of age or older). In those cases, we may have additional requirements for registration or access, including, for example, approval of a parent or other authorized person.

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privacy concerns

If you have questions about this Privacy Policy or privacy concerns regarding the Services or HarvardXPLUS, please contact us at support-hxplus@harvard.edu.

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HARVARDXPLUS COLLABORATION POLICY

By enrolling in a course with HarvardX, you are joining a special worldwide community of learners. HarvardX aspires to provide anyone with an internet connection access to HarvardX courses, and to provide our learners the best educational experience technology enables. You are a part of a community that will help HarvardX achieve this goal. HarvardX relies on your motivation to learn the material and to do so with honesty and academic integrity. In order to participate with HarvardXPLUS, you must agree to the Honor Code below and any additional terms specific to a program. This Honor Code, and any additional terms, will be posted on each course website.

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HARVARDXPLUS HONOR CODE PLEDGE

By enrolling in a HarvardXPLUS course, you agree that you will:

  • Complete all work associated with the course and final exams or assessments with your own work and only your own work.
  • Maintain only one HarvardXPLUS account and not let anyone else use your login and/or password.
  • Not engage in any activity that would dishonestly improve your results, or dishonestly improve or hurt the results of others.
  • Not reproduce problems or answers for quizzes, exams, or any other means of assessing participant performance.
  • Not post HarvardXPLUS materials outside your program (e.g., publish screenshots of or videos from course pages).
  • Act as a steward of the Honor Code and encourage others to do so as well.
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VIOLATIONS

If you are found in violation of the Honor Code, you may be subject to one or more of the following actions:

  • Receiving a zero or no credit for an assignment
  • Having any credential earned in the program withheld or revoked
  • Disenrolled from a course
  • Termination of your use of the Site
  • Additional actions may be taken at the sole discretion of HarvardX

No refunds will be issued in the case of corrective action for such violations.

Honor Code violations will be determined at the sole discretion of HarvardXPLUS. You will be notified if a determination has been made that you have violated this Honor Code and you will be informed of the corresponding action to be taken as a result of the violation.

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CHANGING THE HONOR CODE

We may make changes to this Honor Code at any time, but will alert you that we are doing so by giving notice on the HarvardXPLUS website (Site) or through our services or by some other means. By accessing the Site or registering for or using our services after any changes have been made, you signify your agreement to the modified Honor Code and all of the changes, which will be effective immediately unless we notify you of a later effective date. If the changes are not acceptable to you, you should discontinue use of the Site and our services.

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HarvardXPLUS Q&A on Cookies and Similar Technologies

What are cookies, pixel tags, scripts, log files, web beacons and similar technologies?

These are typically small data files that record information when you access or use our Services. The data helps us perform a variety of functions. These functions include operating the Services, measuring and improving the performance of the Services, tracking your preferences, and delivering content to you, depending on your needs and interests. The data files are stored in various places. Some are placed directly onto your computer or device by your web browser. Others might be embedded in a website, webpage or email that you access.

  • Cookies are small text files placed on your computer or device that store information about you and that can be accessed by the Services. We may use both “session” cookies and “persistent” cookies. Session cookies expire at the end of your browser session. Persistent cookies are stored in between browser sessions so we can remember your preferences or actions. You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies. If you reject our cookies, some functions and conveniences of the Services may not work properly.
  • Pixel tags (also called scripts, web beacons, web bugs or clear GIFs) are typically invisible tags placed on certain pages of the Services but not on your computer or device. When you access those pages, pixel tags generate a generic notice of your visit. Pixel tags usually work in conjunction with cookies, registering when a particular computer or device visits a particular page. This can help us personalize the presentation of the Services for you. If you turn off cookies, the pixel tag will simply detect an anonymous visit.
  • Log files are electronic files that record events, transactions, actions or messages that have occurred, such as requests you make to our web server. We can analyze these records to get an idea of where visitors are coming from, how often they are returning and how they are navigating through and using our Services.

We may also use other technologies that collect and store information about your use of the Services. Like the technologies described above, these other technologies might store information on your computer or device or on our website or web server. The specific names and features may change as technology advances.

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FERPA

The Family Educational Rights and Privacy Act of 1974, as amended ("FERPA"), is a federal law that gives students certain rights with respect to their education records. This page applies to HarvardXPLUS programs provided by HarvardX. HarvardX complies with FERPA in connection with HarvardXPLUS to the extent that FERPA applies to its activities.

Education Records

At HarvardX we keep records for HarvardXPLUS participants that describe and document their work and progress. These education records generally include items such as address, admissions records, enrollment status, course grades, reports and evaluations, completion of requirements, and progress toward the credential.

Access

To be useful, students’ records must be accurate and complete. Students whose records are subject to FERPA may have access to their own education records and may contribute to them if they feel there is need for clarification. Students wishing to access their HarvardXPLUS education records should contact support-hxplus@harvard.edu. Students will be asked to send a written request that identifies the specific record or records they would like to inspect. Access to FERPA-protected records will be given within 45 days of receipt of the request. When a record contains information about more than one student, the student requesting access may inspect and review only the portion of the record relating to him or her.

Students should direct any questions they have about the accuracy of HarvardXPLUS records to support-hxplus@harvard.edu. Should it be necessary, a hearing may be held to resolve challenges concerning the accuracy of FERPA-protected records in those cases where informal discussions have not satisfactorily settled the questions raised.

Directory Information

Directory Information can be made available to the general public under FERPA. HarvardXPLUS defines the following as Directory Information: full name, email address, date of birth, program name and dates of enrollment, dates of completion, and credential in progress or received. Please note that Harvard University’s definition of “directory information,” found here, may include elements in addition to those used by HarvardXPLUS, and that requests for directory information received at the University level thus may result in disclosure of those additional elements.

Students may direct HarvardXPLUS not to disclose their Directory Information. This is sometimes known as a ‘FERPA Block.’ Please contact support-hxplus@harvard.edu for more information. Students should be aware of the possible consequences of putting in place a FERPA Block, such as missed mailings, messages and announcements, and non-verification of enrollment. Students who have previously chosen to put in place a FERPA Block may decide to reverse this decision, also by contacting support-hxplus@harvard.edu.

Other Disclosures Permitted Under FERPA

There are certain other circumstances where FERPA also permits disclosure of education records without a student’s knowledge or consent. For example, disclosure is permitted to Harvard officials with a legitimate educational interest in the records. This means that the person needs the information in order to fulfill their professional responsibilities, including instructional, supervisory, advisory, administrative, academic, research, staff support or other duties. "Harvard officials" include: faculty; administrators; clerical employees; professional employees; other employees and agents of Harvard University; independent contractors, consultants, volunteers and other parties performing services or functions on behalf of HarvardX or the University; members of Harvard's governing boards; and students serving on an official HarvardXPLUS or University committee, or assisting another Harvard official in performing his or her tasks. A student’s education record also may be shared with parties outside the University under certain conditions, including, for example, in situations involving a health and safety emergency. In addition, HarvardXPLUS may forward a student’s education records to other agencies or institutions that have requested the records and in which the student seeks or intends to enroll or is already enrolled so long as the disclosure is for purposes related to the student's enrollment or transfer.

Student Rights Under FERPA

Under FERPA to the extent that it applies, HarvardXPLUS students and former students have the right to: inspect and review certain of their education records that are maintained by HarvardX, as described above; exercise limited control over other people's access to their education records; seek to correct their education records if they believe them to be inaccurate, misleading or otherwise in violation of their FERPA rights; file a complaint with the U.S. Department of Education if they believe HarvardX has not complied with the requirements of FERPA; and be fully informed of their rights under FERPA.

Complaints regarding alleged violation of rights of students under FERPA may be submitted in writing within 180 days to the Family Policy Compliance Office, US Department of Education, 400 Maryland Avenue, S.W., Washington, DC 20202-5920.

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